Here is a video I found on yesdebtfree.org that shows the exact steps to dispute an item on your credit report using Experian Online. Your Experian credit report is available from FreeCreditReport.com
The video is best seen full screen… click the little full screen button on the video control to enable full screen.

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Correcting Errors
Under the FCRA, both the consumer reporting company and the information provider (that is, the person, company, or organization that provides information about you to a consumer reporting company) are responsible for correcting inaccurate or incomplete information in your report. To take advantage of all your rights under this law, contact the consumer reporting [...]

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